7 major management shakeups of 2012

Scott Forstall
scott forstall
Company: Apple

Apple's stellar consumer satisfaction track record took a hit this year. With the rollout of its iOS 6 mobile operating system, the company unleashed Apple Maps, which turned out to be a rather glitchy navigation app. People were ticked at the app's shortcomings, but it was a surprise when Scott Forstall, the man in charge of iOS software, resigned from the company. Forstall had been a star employee for the past 10 years and was said to be close to the late Steve Jobs. He had been considered a viable CEO candidate at Apple (AAPL, Fortune 500).

Besides Forstall, retail store chief John Browett stepped down after only nine months in the job. During his term, Browett slashed the number of personnel in stores, which tarnished the company's customer service cred. Apple CEO Tim Cook was forced to apologize to customers for both Apple Maps and the sparsely staffed stores.


Source: Getty
  @FortuneMagazine - Last updated November 20 2012 11:08 AM ET
Join the Conversation
25 Best Global Companies to Work For

Want to work for a multinational with solid perks and a top reputation? Take a look at this year's roster of best global companies as ranked by the Great Place to Work Institute.

Market indexes are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer LIBOR Warning: Neither BBA Enterprises Limited, nor the BBA LIBOR Contributor Banks, nor Reuters, can be held liable for any irregularity or inaccuracy of BBA LIBOR. Disclaimer. Morningstar: © 2014 Morningstar, Inc. All Rights Reserved. Disclaimer The Dow Jones IndexesSM are proprietary to and distributed by Dow Jones & Company, Inc. and have been licensed for use. All content of the Dow Jones IndexesSM © 2014 is proprietary to Dow Jones & Company, Inc. Chicago Mercantile Association. The market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. FactSet Research Systems Inc. 2014. All rights reserved. Most stock quote data provided by BATS.